Crisp
AI customer support platform and shared inbox for businesses
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About Crisp
Companies often struggle to manage customer queries scattered across different channels like email, live chat, and social messaging, leading to slow replies and overwhelmed support teams.
Crisp is a customer support platform that consolidates inbound messages across channels into a single collaborative shared inbox. It connects conversations coming from website chat widgets, email, WhatsApp, Messenger, and Instagram so support and sales teams can handle all communications in one place.
The platform includes no-code AI agents and chatbots trained on company resources such as website pages, knowledge base articles, and imported documents. It also provides a built-in support CRM, knowledge base software, marketing retargeting tools, and support analytics to track team performance.
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