Gorgias
AI agent and helpdesk platform for ecommerce brands
Unclaimed Added by the Shipfolio community. Is this yours? Claim it
About Gorgias
Ecommerce stores often juggle support messages across multiple disconnected platforms and lack instant access to customer order history during conversations.
Gorgias is a customer support platform built specifically for ecommerce businesses. It consolidates interactions from email, chat, SMS, and social channels into a single inbox connected directly to store data.
The system integrates conversational AI to automate answers to common customer inquiries like order status and returns. When human intervention is required, agents can view order details and perform actions like issuing refunds or updating orders directly inside the ticket.
Reviews
No reviews yet
Used Gorgias? Your review helps other founders pick their tools, and it shows on your profile.
Write the first reviewNiches
Made for
Is Gorgias yours?
Claim it to edit this page, add your stack and verified revenue, and launch. You keep the URL and everything it ranks for.
Claim Gorgias