UserJot
Customer support, feedback boards, roadmaps, and changelogs for SaaS teams
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About UserJot
Product teams often lose track of customer requests across fragmented support and feedback tools, leaving users unaware of when their feature requests are planned or released.
UserJot combines live chat, feedback boards, a public roadmap, and a changelog into a single in-app widget. Customers can submit ideas, upvote feature requests, track planned work, and view release notes without leaving your application.
The platform includes an integrated AI agent that answers common questions using your documentation and links feature requests to existing board items. Conversations that require human intervention are handed off to your team in a shared inbox that handles both chat and forwarded email support.
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